Privacy Policy
At Friends of louisjacobs.org, we are committed to ensuring the lawful collection and management of personal information. We will always keep your information secure and manage it in accordance with our legal responsibilities under privacy and data protection laws where we operate.
The personal information that we collect
If you make a donation to Friends of louisjacobs.org, we will collect basic payment information to enable us to process the donation. This will include your name, address, email address and payment card / account details. If you are eligible for UK Gift Aid, we will also ask you to confirm your UK domicile address as this may be different from your billing address.
How we use personal information
We use the personal information collected from users for a number of purposes:
- administering donations made;
- claiming Gift Aid, if applicable;
- providing direct communications in the form of email newsletters and bulletins to tell you about developments and news through our website;
- analysis to improve the service we offer.
Providing information to others
We work closely with a number of trusted partners with whom we need to share personal information to help us operate the JustGiving service. These include:
- banks and payment providers – to authorise and complete payment transactions;
- HM Revenue & Customs or the Irish Revenue Commissioners – but only if we need to authorise claims for Gift Aid or other forms of tax efficient ways of giving.
We also:
- have third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services and customer services.
We will only share information with other organisations where we have your permission to do so in accordance with this Privacy Policy, or where we believe it is necessary for a legitimate reason connected with the service we offer. Will never provide information to a charity or not-for-profit about your donation.
Keeping your records
We keep records for as long as required to operate the service in accordance with legal requirements and tax and accounting rules. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit.
A few things to note:
- We use cookies to make our website work more efficiently, as well as to provide information to the owners of the site
- We use cookies to run key processes such as making a donation, and to make our website easier to use.
Strictly necessary cookies
These cookies are automatically allowed because the website won’t work without them. They are essential to allow you to navigate our site, to make our website easier to use and to make sure the core processes work. It is also necessary to run key processes such as making a donation.
Performance cookies
These cookies are automatically allowed because the website won’t work properly without them. They collect information in aggregate about how visitors use our site, which allows us to improve its performance over time.
We use third-party service providers to provide certain analytics services to us in connection with the operation of our website, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our website. We may disclose Visitor data, including Personally Identifiable Information, to certain such third-party services providers in order to obtain such services. These cookies allow us to:
- monitor the performance of our site
- collect information about how people use the site so we can improve it
Access rights
You have the right to request a copy of the information that we hold about you. If you think any of the personal information we hold about you is inaccurate, you may also request a correction. You also have a right, in certain circumstances, to require us to stop processing your personal information. In relation to all of these rights, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of a copy of your personal information. We may also request proof of identity. In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information, and we will notify you of the reason.
Third party sites
This Privacy Policy only applies to Friends of louisjacobs.org. If you land on our site from other websites (or move to other sites from our website) you should read their separate privacy policies.
Contact
If you have any questions about this Privacy Policy, or would like to exercise your rights with respect to your personal information, please contact us via email: info@louisjacobs.org or by post: Care of 84 Lyndhurst Gardens, N3 1TD.
Charity Registration no 113909
Trustees: Ivor Jacobs, David Cohen, Stephen Rosefield